The person responsible for data processing is: C2Call GmbH
Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which e.g. Contains the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. These access data are used exclusively to ensure the trouble-free operation of the site and to improve our offer evaluated. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to protect our legitimate interests, which outweigh our interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the website. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below is processed on its servers. Processing on other servers only takes place within the scope described here. This service provider is located within a country of the European Union or the European Economic Area.
2. Data collection and use for contract processing, contacting and opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without their information. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries. To the extent that you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, by deciding to open a customer account, we use your data for the purpose of opening the customer account.After the contract has been completed or your customer account has been deleted, your data will be restricted for further processing and after the tax and commercial retention periods have expired deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and either by sending a message to the contact option described below or using a function provided in the customer account.
3. Data transfer
For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
Data forwarding to shipping service providers
If you have given us your express consent during or after your order, we will give it in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR forward your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of announcing or coordinating delivery.
You can revoke your consent at any time by sending a message to the contact option described below or directly to Shipping service providers can be revoked at the contact address below. After revocation, we will delete the data provided for this, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration. DHL Paket GmbHSträßchensweg 1053113 BonnDeutschlandDeutsche Post AGCharles-de-Gaulle-Strasse 2053113 Bonn Germany
4. Email newsletter
Email advertising with subscription to the newsletter
When you subscribe to our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para 1 p. 1 lit.
You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or by using the link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this declaration. The newsletter is sent as part of a processing on our behalf by a service provider to whom we pass on your email address. This service provider is located within a country of the European Union or the European Economic Area.
5. Use of data in payment processing
Identity and credit check when choosing Klarna payment services
If you choose Klarna's payment services, we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO that we may transmit the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the credit bureaus mentioned in Klarna's data protection declaration [https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf] can be used for the identity and credit check. The information obtained about the Klarna uses the statistical probability of a payment default to make a balanced decision regarding the establishment, implementation or termination of the contractual relationship.You can withdraw your consent at any time by sending a message to the contact details below. As a result, we may no longer be able to offer you certain payment options. You can also withdraw your consent to this use of personal data at any time by Klarna.
6. Cookies and web analysisTo make your visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be restricted. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
Microsoft Edge ™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] /Safari ™ [https: // support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14]
Chrome ™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en]
Firefox ™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies]
Opera ™ [https://help.opera.com/de/latest/web-preferences/#cookies ]
In addition, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.
7. Online marketing
8. Social media use of social plugins from Facebook, Twitter, Instagram, Pinterest
Our website uses so-called social plugins (“plugins”) from social networks. When you visit a page on our website that contains such a plugin, your browser provides a direct one Connect to the servers of the respective social network. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is sent from your browser directly to a server of the respective provider (possibly to the USA) and stored there. If you are logged in to one of the services, the providers can directly assign your visit to our website to your profile in the respective social network. If you interact with the plugins, for example by pressing the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests in an optimal marketing of our offer, which predominate in the context of a balance of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR, the purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your rights and settings options to protect your privacy can be found in the provider's data protection information:
https: //www.facebook .com / policy.php [https://www.facebook.com/policy.php[https://twitter.com/de/privacy [https://twitter.com/de/privacy[https://help .instagram.com / 155833707900388 [https://help.instagram.com/155833707900388[https://policy.pinterest.com/en/privacy-policy [https://policy.pinterest.com/en/privacy-policy ]
If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the plugins from loading with add-ons for your browser, e.g. For example, with the script blocker "NoScript [https://noscript.net/ sexes". Our online presence on Facebook, Twitter, Youtube, Instagram, Pinterest, LinkedIn. Our presence on social networks and platforms serves for better, active communication with our customers and interested parties. We provide information there about our products and ongoing special offers. When you visit our online presence on social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used to e.g. Place advertisements inside and outside the platforms that are believed to be in your interests. For this purpose, cookies are generally used on your end device. The visitor behavior and the interests of the users are stored in these cookies. According to Art. 6 para. 1 lit. f. GDPR to protect our legitimate interests, which outweigh our interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for consent (consent) to data processing by the respective social media platform operators, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. As far as the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, the European Commission has passed an adequacy decision. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here [https://www.privacyshield.gov/list]. The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and settings options Protection of your privacy, in particular possibilities of objection (opt-out), please refer to the data protection information of the providers linked below. If you still need help with this, you can contact us.
Facebook: https://www.facebook.com/about/privacy/ [https://www.facebook.com/about/privacy[Data processing is based on an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can find here [https://www.facebook.com/legal/terms/page_controller_addendum]. Further information on data processing when visiting a Facebook fan page (information on Insights data) can be found here [https: //www.facebook. com / legal / terms / information_about_page_insights_data] .Google / YouTube: https://policies.google.com/privacy?hl=de [https://policies.google.com/privacy?hl=de[Twitter: https: / /twitter.com/de/privacy [https://twitter.com/de/privacy[Instagram: https://help.instagram.com/519522125107875 [https://help.instagram.com/519522125107875[Pinterest: https : //about.pinterest.com/de/privacy-policy [https://about.pinterest.com/de/privacy-policy[LinkedIn: https://www.linkedin.com/legal/privacy-policy [https : //www.linkedin.com/legal/privacy-policy] Wid Opportunity to opt out (Facebook): https://www.facebook.com/settings?tab=ads [https://www.facebook.com/settings?tab=ads[Google/ YouTube: https: // adssettings .google.com / authenticated? hl = de [https://adssettings.google.com/authenticated?hl=de[Twitter: https://twitter.com/personalization [https://twitter.com/personalization[Instagram : https://help.instagram.com/519522125107875 [https://help.instagram.com/519522125107875[Pinterest: https://www.pinterest.de/settings [https://www.pinterest.de/settings ] LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out [https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out[
9. Contact options and your rights
As a data subject, you have the following rights: * according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; * according to Art. 16 GDPR, the right to immediately correct or correct incorrect information To request your personal data stored by us; * according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing * to exercise the right to freedom of expression and information; * to fulfill a legal Obligation; * is necessary for reasons of public interest or * to assert, exercise or defend legal claims; * according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data insofar as * you dispute the correctness of the data ; * the processing is unlawful, you he refuses to delete it; * we no longer need the data, but you need it to assert, exercise or defend legal claims or * you have objected to processing in accordance with Art. 21 GDPR; * in accordance with Art. 20 GDPR you have the right to your to receive personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible; * according to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters for a specific use of data, please contact:
Martin Feuerhahn, Twittenstr. 22, 59457 Werl, Deutschland
Right to object
To the extent that we process personal data as outlined above to protect our legitimate interests, which outweigh our interests, you can object to this processing with future effect. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims; this does not apply if the processing is done for the purposes of direct marketing. Then we will no longer process your personal data for this purpose.